27February

Sick and disabled people still let down by failures with PIP

Wiltshire Citizens Advice has helped over 3,200 people in Wiltshire with over 7,000 problems with Personal Independence Payments (PIP) since the benefit was introduced in April 2013. 

In 2016 alone the local charity has had over 2,700 enquiries about PIP and it is the number one issue people ask for help with. 
 
In April 2013 PIP replaced Disability Living Allowance (DLA), and it is designed to help people with a disability or a long term health condition with the extra costs they face. For instance someone with multiple sclerosis might need help to pay for specialist mobility aids, or for someone to come in to support them with household chores.

PIP - the most common problem people turn to us for help with

PIP Enquiries for web Feb 2017 s

 

 

 

 

 

 

 

 

Wiltshire Citizens Advice Head of Service Delivery, Kirsty Field said:

“Too many sick and disabled people are being let down by PIP failures and a growing number of people are turning to us for help as they struggle to get the benefit.

“Problems with PIP not only cause unnecessary stress but can also put people’s financial security at risk and jeopardise their ability to stay in or return to work. 
The Government needs to make sure the PIP application process is quick and effective, and that medical assessments get it right first time to avoid delays. Wiltshire Citizens Advice can provide help or support with your PIP application.”



If you need help with your PIP application:

Call us on 03444 111 444 (lines are open Monday to Friday 9am to 5pm);

or drop into your local Citizens Advice

or use our online Personal Independence Payment (PIP) guidance to help you fill in your PIP claim form. There is advice for each question, including: 

§  what the questions mean 

§  what to write about in your answers 

§  examples of answers people might give

§  help explaining how your illness or disability affects you. 

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