Get advice and Opening times

advice young familyWe're here to help. Whoever you are. Whatever the problem.

Get advice: By phone

Get advice: Online

Get advice: In person at your local Citizens Advice

Locations: Calne Chippenham Devizes Melksham Royal Wootton Bassett Salisbury Tidworth Trowbridge Warminster 


Need advice? 

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Our service is free, confidential and open to everyone in the community. 

Staff are trained to give independent, impartial advice and information on a wide range of issues, including: money, debt, housing, employment, legal procedures, consumer problems, welfare benefits, immigration, education, health and family matters. 

We arm you with all the facts and possible outcomes of different options - that way you can make the decision that's right for you.


Get advice:

BTelephoney Phone  - Call 03444 111 444

This is the same number to dial whether you call from a mobile or a landline.

Lines are open Monday to Friday: 9am to 5pm, excluding bank holidays.

Calls to this service cost the same as calling 01 and 02 numbers. For more on call costs.


Get advice onlineOnline

Citizens Advice's self help website has practical, reliable information to help you solve your problems 24/7.

The site also includes frequently asked questions in other languages.

The information is continually reviewed by Citizens Advice's team of advisers and covers the law in England, Northern Ireland, Scotland and Wales.

CABIn person at your local Citizens Advice office

Citizens Advice offer free, confidential, impartial and independent advice from many locations.

For advice in person call into one of our offices:


The Library, The Strand, Calne SN11 0JU  


Monday and Friday - 10am to 1pm



3 Avon Reach
Monkton Hill SN15 1EE

Monday to Friday - 10am to 1pm.

From 3 January 2017, our Chippenham office will open at 10am, Monday to Friday.


New Park Street
SN10 1DY

Monday, Wednesday and Thursday - 10am to 3pm

This office will be closed on Monday 20 March 2017. Sorry for any inconvenience caused.


Town Hall,
Market Place
SN12 6ES

Friday - 10am to 3pm

Royal Wootton Bassett

The Manor House Enterprise Centre,
High Street SN4 7AU


Thursday - 10am to 3pm

Five Rivers Health & Wellbeing Centre, Hulse Road SP1 3NR 

Monday, Tuesday, Thursday & Friday - 10am to 3pm.


The Community Centre,
Wylye Road SP9 7QQ

Tuesday - 10am to 1pm



1 Mill Street
BA14 8BE


Monday to Thursday - 10am to 3pm  


We're moving -
Until 28 March 2017, we will be at the Central Car Park in Warminster BA12 9BT.

From 4 April 2017 we will be in our new offices, located in the Library, Three Horseshoes Walk, Warminster BA12 9BT 

Opening times will remain the same:

Tuesday - 10am to 3pm

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