Get advice and Opening times

advice young familyWe're here to help. Whoever you are. Whatever the problem.

Get advice: By phone

Get advice: Online

Get advice: In person at your local Citizens Advice

Locations: Calne Chippenham Devizes Melksham Royal Wootton Bassett Salisbury Tidworth Trowbridge Warminster 

Please note all our offices and our adviceline are closed on bank holidays. 

Need advice? 

Client quote

Our service is free, confidential and open to everyone in the community. 

Staff are trained to give independent, impartial advice and information on a wide range of issues, including: money, debt, housing, employment, legal procedures, consumer problems, welfare benefits, immigration, education, health and family matters. 

We arm you with all the facts and possible outcomes of different options - that way you can make the decision that's right for you.


Get advice:

BTelephoney Phone  - Call 03444 111 444

This is the same number to dial whether you call from a mobile or a landline.

Lines are open Monday to Friday: 9am to 5pm, excluding bank holidays.

Calls to this service cost the same as calling 01 and 02 numbers. For more on call costs.


Get advice onlineOnline

Citizens Advice's self help website has practical, reliable information to help you solve your problems 24/7.

The site also includes frequently asked questions in other languages.

The information is continually reviewed by Citizens Advice's team of advisers and covers the law in England, Northern Ireland, Scotland and Wales.

CABIn person at your local Citizens Advice office

Citizens Advice offer free, confidential, impartial and independent advice from many locations. 

For advice in person call into one of our offices: 

Please note all our offices and our adviceline are closed on bank holidays. 


The Library, The Strand, Calne SN11 0JU  


Until 30 April 2017: Monday and Friday - 10am to 1pm

From 2 May 2017: open Mondays only but with longer opening hours of 10am to 3pm



3 Avon Reach
Monkton Hill SN15 1EE

Until 30 April 2017: Monday to Friday - 10am to 2pm.

From 2 May 2017: open Monday, Tuesday, Wednesday and Friday but with longer opening hours of 10am to 3pm. Closed on Thursdays


New Park Street
SN10 1DY

Monday, Wednesday and Thursday -

10am to 3pm


Town Hall,
Market Place
SN12 6ES

Friday - 10am to 3pm

Royal Wootton Bassett

The Manor House Enterprise Centre,
High Street SN4 7AU

Thursday - 10am to 3pm

Five Rivers Health & Wellbeing Centre, Hulse Road SP1 3NR 

Monday, Tuesday, Thursday & Friday

- 10am to 3pm.


The Community Centre,
Wylye Road SP9 7QQ

Until 30 April 2017: Tuesday - 10am to 1pm. 
From 2 May 2017: open Wednesdays and with longer opening hours of 10am to 3pm.



1 Mill Street
BA14 8BE


Monday to Thursday - 10am to 3pm  



From 4 April 2017 we will be in our new offices, located in

The Library, Three Horseshoes Walk, Warminster BA12 9BT 

Tuesday - 10am to 3pm

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