Our people

Wiltshire Citizens Advice employs around 50 people and has the support of more than 130 volunteers. More than 15,000 people a year come to us for help and advice.
Our trustees, supporters, funders and partners are also essential to the success of our work.

Meet our Trustees

Our board of trustees is collectively responsible for the governance of the organisation and guides the direction and strategic management of Wiltshire Citizens Advice.

Nigel Jackson MBE, Chair of trustees

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Nigel Jackson joined Wiltshire Citizens Advice to be an Adviser, became a Trustee in 2017 and Chair of Trustees in 2018. He also Chairs the Service Delivery Committee and has been a member of the Finance and Income Generation Committee.

A Fellow of the Institute of Engineering and Technology, he retired from the Army as a Brigadier with wide experience from front-line and senior leadership roles and international service. He joined industry as a strategy director and latterly managed programmes for MOD, major companies and SMEs as Director of his own consultancy company. He has held board and trustee roles in the public, private and charity sectors, including the Wiltshire Probation Trust. He is currently the Honorary Secretary of the Wiltshire Historic Churches Trust.

He lives in Corsham and enjoys the countryside, walking, cycling, history and travel.


Fiona Johnson, Treasurer and Vice Chair of trustees

Fiona Johnson webFiona started her accountancy career in practice in Wiltshire then decided it wasn't for her and ran small businesses for the next 10 years.  However, the lure of the numbers was too strong and she now works as a Finance Manager for a charity in Dorset. Fiona has been the Treasurer of The Friends of North Dorset Women's Refuge and has lots of experience with charity finance, including within the Church of England.

Other interests include playing the piano, horse riding and poor attempts at yoga.



Nigel Clarke, Company Secretary

Clarke Nigel Clarke, Company Secretary, is a retired civil servant with over 40 years’ experience in science and technology. Starting his career in materials science at AWRE Aldermaston, he moved on to computing where he gained a wide range of skills spanning systems support, design and engineering. His career included a three-year spell in internal audit, where he was responsible for auditing the management and integrity of major IT installations, after which he became project manager for a number of significant IT projects focussed on integrated business support applications. His project management experience culminated in delivering specialist medical IT systems in the UK and overseas. 


Andy Perry, Chair of the People Management Committee


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Andy joined the Trustee Board in 2015 and is Chair of the People Management Committee. A Fellow of the Chartered Institute of People & Development he is currently Head of Human Resources for Radioactive Waste Management, a subsidiary of the Nuclear Decommissioning Authority, and previously worked in a variety of HR roles for the UK Research Councils.  Prior to this he spent 20 years as an Officer in the Royal Navy in a range of management roles including operations in Nuclear Submarines and active service during the First Gulf War.  A Bath Rugby Club season ticket holder he is a keen follower of National Hunt horseracing and an avid Private Pilot with a group share in a 1970's Piper Cherokee light aircraft. 


Sharon Conner (Larkin), Trustee

sharon larkinSharon was appointed as a Trustee Board Member in 2016.  She is a member of the Chartered Institute of Personnel and Development and has worked in the area of Human Resources for more than 25 years in the public, not for profit and private sectors.  She is currently a member of the People Management Committee. 

In 2011 she joined apetito Ltd, the leading food producer for the health and social care sector, where she is currently Head of Human Resources.  Prior to this she worked for local government in Wiltshire, holding a variety of roles including Corporate Director with responsibility for Human Resources, Customer Services and Housing. 

Anna Symonds, Trustee

Anna Symonds web cropped sAnna Symonds has a background in customer service, specialising in customers in vulnerable circumstances and operations management. Anna currently works as a Social Policy Manager for Wessex Water and is responsible for helping increase the awareness and support for customers in vulnerable circumstances across Bristol, Bath, Somerset, Wiltshire and Dorset. Anna previously worked in the company’s control room as the Control Room Assistant Manager, where she was responsible for 3 teams that worked shifts covering 24/7. Anna also volunteered with Avon and Somerset Police as a special constable for five years and has a BA Hons degree in Philosophy. Anna also volunteers as a communications rep for WaterAid. 


Louise Simpson, Trustee


Louise is a passionate advocator for military families, working as a director of policy and research at the Army Families Federation.
Whilst working in publishing Louise found she had a skill for marketing which was put to more satisfying use when moving to work with disadvantaged young adults who felt unsupported and disenfranchised from the community. By setting up work placements, and access to vocational training Louise understood the value of empowering supported by advocacy to remove road blocks.
Louise now focuses on military families endeavouring to remove the disadvantages they face due to their soldier’s service. An innovative evidence gatherer, Louise works with the Ministry of Defence, Other Government Departments, academics and third sector to challenge policies and services which inadvertently cause disadvantage. Louise also develops relationships with organisations that can open up access to services that will provide families with the tools to take control of their lives.
Married to a soldier, Louise has 2 sons and moved 12 times in 17 years. Currently living in Wiltshire.


Emma Dark, Trustee

Emma 180x180Emma is a chartered accountant with 18 years experience across varied industries including hospitality, manufacturing and asset management. She has also spent 11 years as a specialist in streamlining processes and implementing best practices across organisations.

Having left a full time job in February 2018 to pursue other opportunities, Emma now has a successful business of her own, working with large PLC’s down to family run businesses, providing reporting, analysis, systems consultation and H&S advice. 6 months in, she already employs two people- much to her surprise!

Outside of work she is the Chair of a small children charity called SGH Trust, which was set up to provide at risk children and children living in disadvantaged areas with healthy holiday experiences via our Small Group Holiday Programme, working with children and schools in Bristol.

She has completed a 500 mile bike ride across Vietnam and treks along a section of the Great Wall of China and the Himalaya in northern India and Nepal to raise money for charity; has completed NGO work placements in Cambodia and Haiti, and is now turning her attentions to WCA. 


Dominic Szanto, Trustee

dominic szanto - trusteeDominic joined Wiltshire Citizens Advice as a trustee in 2018 and is a member of the Finance and Income Generation Committee. Dominic is a corporate financial adviser for an international consultancy and specialises in financing of renewable energy assets. He has lived in Wiltshire for twelve years. Away from work, his interests are politics, football and travelling; he is also a keen musician whose enthusiasm is unencumbered by talent. 


If you are interested in volunteering as a Trustee with Wiltshire Citizens Advice or would like to find out more about all our volunteering opportunities please go to our volunteer with us page

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