Partnership working

Wiltshire Citizens Advice work in partnership and collaborate with a number of organisations to ensure that people in our local community who need our help and support receive the highest possible quality advice services. 

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We are a formal partner of Wiltshire Council, who fund the majority of our core service.


We are also funded by other organisations to run specific projects, these include:

  • Building Bridges
The Building Bridges programme supports people across Swindon and Wiltshire who are facing significant challenges in being able to develop their skills, access education or move towards the world of work. The programme is a partnership of local organisations who are experts at supporting people and giving them the skills and confidence they need to move forward. Taking part in the programme is entirely voluntary and all of the advice and support is offered free of charge. The programme is jointly funded by the Big Lottery Fund and the European Social Fund.   
Wiltshire Citizens Advice has be taking part in the Building Bridges programme since late spring 2017. 

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  • Carers 
Our Carers Project, funded by Wiltshire Council and the CCG, works closely with Carer Support Wiltshire to provide benefit and money advice to people who are caring for someone in a non professional capacity, often a family member but sometimes a friend or neighbour.
  • GreenSquare Housing Association 
This project provides debt and benefit take up services for GreenSquare residents. Read more.
  • Macmillan
This project is funded by Macmillan and provides welfare benefits advice to people affected by cancer.


  • Pension Wise
Launched in April 2015, Pension Wise is a new guidance service set up to help people understand their options under the pension freedoms. We deliver face-to-face Pension Wise appointments to people aged 50 and over with a defined contribution pension from a number of locations including Bristol, Swindon, Yate as well as the main areas of Wiltshire. 

  • Public Health

Wiltshire Council Public Health fund us to provide benefits and money advice to service users of the Community Mental Health Teams based at Green Lane in Devizes, Fountain Way in Salisbury and Bewley House in Chippenham.

  • Wiltshire Money

We are also an active member of Wiltshire Money, which is the lead body for financial inclusion activity within the county.  It provides a strategic framework for local organisations to co-ordinate their work, develop collaborative partnerships and share lessons learnt. Essentially, it aims to help people make informed financial choices and be in control of their money.

We also receive funding from:
  • Chippenham Borough Lands Charity
  • HM Prison Service and Friends of Erlestoke
  • Learning Curve
  • MS Society
  • Selwood Housing Association
  • Sovereign Housing
  • Wessex Water
  • and many Town and Parish Councils in Wiltshire.
 We gratefully acknowledge all funding support.


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